Shipping policy
Shipping Policy
At Trendsnbuy, we aim to provide a smooth and reliable delivery experience. We work with trusted courier partners to ensure your order reaches you safely and on time.
Order Processing Time
Orders are processed within 1–2 business days after confirmation.
Once your order has been shipped, you will receive delivery updates through your provided contact details.
Delivery Time
Estimated delivery time:
Major Cities: 3–5 business days
Other Areas: 5–7 business days
Delivery times may vary depending on:
• Courier service availability
• Weather conditions
• Public holidays
• Unforeseen circumstances
Shipping Charges
Shipping charges will be displayed during checkout before you complete your order.
From time to time, we may offer free shipping promotions on selected products or orders.
Cash On Delivery (COD)
We offer Cash on Delivery for your convenience.
Please ensure that your:
• Name
• Phone number
• Delivery address
are accurate to avoid delays or failed deliveries.
Order Tracking
Once your order is dispatched, you may receive tracking details through SMS, WhatsApp, or email (where applicable).
You can use these details to track your shipment status.
Delivery Attempts
Our courier partners may attempt delivery multiple times. Please ensure someone is available at the provided address to receive the order.
If an order cannot be delivered due to incorrect information or customer unavailability, additional charges may apply for re-shipping.
Damaged or Missing Items
If your package arrives damaged or contains a missing item, please contact us within 48 hours of delivery.
Please provide:
• Order number
• Pictures/videos of the package and product
• Details of the issue
Our team will review the case and assist you accordingly.
Address Changes
If you need to update your delivery address, contact us as soon as possible.
Once the order has been shipped, address changes may not be possible.
Contact Us
For any shipping-related questions, please contact our customer support team.
Thank you for choosing Trendsnbuy.
Better Products. Smarter Choices. Happier Everyday Living.